Refund policy

At Jhona´s Perfumes, customer satisfaction is important to us.

You may request a return or refund within 3 days of receiving your order under the following conditions:

Wrong product delivered
Damaged or defective product received
Important:
Please record a parcel opening video when receiving your order.
Claims regarding damaged, defective, or incorrect items may require parcel opening proof.
Delivery charges are non-refundable.
Returned items should be sent back in their original condition.
Return Process:
Contact us via Email.
Our team will guide you through the return process.
Once the returned item is received and inspected, approved refunds will be processed.
Contact:

Email: jhonasperfumes@gmail.com
whatsapp: